FAQ

Our meals couldn’t be easier to prepare, whether you’re out in the wilderness or enjoying one at home!

Simply remove the oxygen absorber before adding the correct quantity of rapidly boiling water. Give everything a good stir, reseal the pouch and wait. Once the suggested period of time has passed, give another good stir and feast on!

Precise instructions showing the correct quantity of water to use and time to wait before eating are shown on the back of each meal pouch.

Our meals currently have a best-before date of two years. This date is printed on the back of each pouch, and it means you can be confident that you’ll enjoy a safe, great-tasting meal at any time before the best-before date.

As a new product, our meals are currently undergoing long-term shelf testing, which, as the name suggests, takes some time! We expect those tests to allow us to substantially extend the best-before date, but for now we recommend adhering to the date printed on the pouch.

Yes, each of our meals contains at least one of the major food allergens identified by the FDA, most often wheat, milk or soy. Our Bourbon BBQ Pulled Pork & Beans also contains mustard, which is considered an allergen by Canada.

Specific ingredients and allergens are detailed in the Nutrition Facts Panel on the back of each pouch, so if you know or believe yourself to be allergic you should review this carefully before purchase or use.

Promoting wilderness exploration is our core mission, underpinned by a commitment to environmental stewardship. Embracing the principles of Leave No Trace, we advocate responsible practices like "pack it in, pack it out."

We work with TerraCycle ® to make it easy for our customers to recycle their BIGHORN MF packaging, reducing waste, and preserving our natural landscapes.

Follow this link to learn more: https://link.bighornmf.com/terracycle

We know you’re never going to want to run low on your BIGHORN supply, so we make it easy to keep stocked with our Subscribe & Save program. Signing up is easy, just follow the instructions in the checkout process.

We offer two subscription plans. The first is a monthly plan that provides a 10% discount for the first 6 months, and a 15% discount for as long as the subscription runs thereafter. Our Biweekly plan (every two weeks) provides a 10% discount for the first 3 months, and a 15% discount for as long as the subscription runs thereafter.

Subscriptions can be canceled at any time after the second billing cycle, either in the subscription portal (which can be accessed via the link you receive in each subscription email), or by logging into your BIGHORN account. If you have any questions please contact us at hello@bighornmf.com.

Our loyalty program, BIGHORN Rewards, allows customers to earn points (which we call ‘Bucks’) that can be redeemed for discounts on purchases or to unlock free shipping.

By signing up to BIGHORN Rewards you’ll begin to earn rewards every time you make a purchase, and when you interact with us on social media. You can sign in to your loyalty account via the Reward Program Panel on our website to check your balance at any time. If you have any questions please contact us at hello@bighornmf.com.